Terms & Conditions

HIMBY is provided to help people explore health and care services in England. By using the site, you accept these terms and the limits described below.

Data sources and attribution

• HIMBY includes information derived from Care Quality Commission inspection reports and ratings.
• HIMBY uses NHS England GP catchment and organisation data, including ODS practice and branch information where available.
• HIMBY uses postcode and mapping data to estimate proximity between users and services.
• HIMBY may use NHS England waiting-time datasets for GP and NHS hospital comparisons.
• Some data sources are public sector information licensed under the Open Government Licence v3.0.
• Official licence details are available under the Open Government Licence v3.0.

Use of CQC data

• HIMBY does not alter official CQC ratings.
• HIMBY adds user-friendly groupings, specialties, summaries, and search layers to make the raw data easier to navigate.
• Original CQC categories and reports remain the primary regulatory source.
• Some newly registered or unrated providers may be absent or only partially represented.

Preference scores and analysis

• HIMBY may show ranking signals such as quality, distance, wait, access, inclusion, or communication support.
• These scores are product-generated interpretation layers, not official NHS or CQC ratings.
• Some summaries and tags are derived from automated analysis of provider and inspection material.
• Comparisons are meant to help navigation and should not be treated as guaranteed clinical advice or real-time availability.

Limitations

• HIMBY is an information and navigation tool, not an emergency service and not a substitute for professional medical advice.
• Search results may be incomplete, delayed, broader than requested, or based on honest fallbacks when exact matches are unavailable.
• Users should review official provider pages and contact services directly before making important decisions.

Accounts and saved features

• Signed-in users can save services and settings to their account profile.
• Account authentication may be handled by third-party identity infrastructure used by HIMBY.

Licence and ownership

• Public sector source data remains subject to its original licences, including the Open Government Licence v3.0 where applicable.
• HIMBY's additional search logic, ranking layers, summaries, interface design, and evaluation work remain protected by the site owner's rights.